TERMS OF USE OF METAVERSE (“TERMS”)
WELCOME TO OUR METAVERSE. THESE TERMS GOVERN YOUR ACCESS AND USE OF THE METAVERSE, CONTENT, PRODUCTS AND SERVICES OFFERED BY [CUSTOMER] AND ALL ONLINE AND MOBILE SERVICES, PLATFORMS, WEBSITES AND LIVE EVENTS HOSTED BY OR ASSOCIATED WITH [CUSTOMER] (“COLLECTIVELY “SERVICES”).
IF YOU DON’T AGREE TO THESE TERMS, PLEASE DON’T ACCESS OR USE OUR SERVICES.
PLEASE BE AWARE THAT BY USING OUR SERVICES, YOU AGREE TO THESE TERMS. [FOR RESIDENTS OF CERTAIN COUNTRIES, YOU AGREE TO THE CLASS ACTION WAIVER DESCRIBED IN CLAUSE 4G BELOW TO RESOLVE ANY DISPUTES WITH [CUSTOMER].
1. Introduction
These Terms, together with any documents and policies referred to in these Terms (all as amended by us from time to time) set out the agreement between the user (“you” “your”) and Ozone Technologies Ltd (“we”, “us”, “our”) in relation to your use of the Ozone Metaverse (“Metaverse”) and our provision of the Services.
We recommend that you print a copy of these Terms for future reference. You are responsible for ensuring that anyone who accesses our Metaverse on your behalf or through your internet connection is aware of these Terms and complies with them. If you have any questions concerning these Terms or our Metaverse please contact "support@ozonemetaverse.io"
2. Interpretation
Headings in these Terms are for convenience only and have no bearing on the interpretation of these Terms. Any phrase introduced by the term “include”, “includes”, “including”, “for example”, “in particular” or any similar expression will be construed as illustrative and will not limit the sense of the words preceding that term.
Any reference to:
a. these Terms shall include schedules to these Terms and references to clauses, sub-clauses and schedules are to clauses, sub-clauses of, and schedules to these Terms.
b. “Loss” refers to any loss or damage of whatever nature, whether direct, indirect or consequent, and regardless of whether foreseeable or not.
c. “person” denotes any individual, person, partnership, corporation or other association of whatever nature.
d. the singular includes the plural and vice versa.
2. Interpretation
Headings in these Terms are for convenience only and have no bearing on the interpretation of these Terms. Any phrase introduced by the term “include”, “includes”, “including”, “for example”, “in particular” or any similar expression will be construed as illustrative and will not limit the sense of the words preceding that term.
Any reference to:
a. these Terms shall include schedules to these Terms and references to clauses, sub-clauses and schedules are to clauses, sub-clauses of, and schedules to these Terms.
b. “Loss” refers to any loss or damage of whatever nature, whether direct, indirect or consequent, and regardless of whether foreseeable or not.
c. “person” denotes any individual, person, partnership, corporation or other association of whatever nature.
d. the singular includes the plural and vice versa.
3. Opening an Account
Before you can use our Services, you will need to open an account with us (your “Account”). In order to open an Account you will need a valid email address and to provide us with certain truthful and accurate information, make the representations set out at clause 4 and comply with your obligations set out at clause 5. We may give you, or you may create, a passcode for your Account which you must keep safe and secure (on which see clause 13). You may use our Services only if you can form a binding contract with us and are a resident of a country where use of the Services is permitted. In addition, if you are under the age of 18 years old, you are not permitted to open an Account or to use our Services unless authorized by your parent or guardian, who agrees to be directly bound by these Terms and agrees to supervise your use of the Services. If your parent or guardian does not agree to these Terms, you are not permitted to open an Account or use the Services.
As part of opening an Account you may obtain a username. Usernames are provided on a first-come, first-served basis and may not be offered for sale, sold, bought, solicited, or inactively held for future use. Inactive accounts may be renamed at any time without notification.
You must never use an Account belonging to another person without their full permission.
You are responsible for the activity on your Account. Your Account may be suspended or terminated if someone else uses it to engage in activity that violates these Terms.
You may cancel your Account or a subscription to a Service at any time by contacting us at "support@ozonemetaverse.io". To complete your request, we may collect fees or costs incurred, if allowed by law and any amounts owned to third party vendors or content providers.
4. Your representations
In using opening an Account, or using our Metaverse, Services and any content we provide you agree, covenant, represent, and warrant at all times that:
a. (if you are a body corporate) you are duly organised and validly existing under the laws of the jurisdiction of your establishment, and have full power, authority and right to bind yourself to these Terms, to receive our Services and to use content, including as regards performing all actions and obligations under these Terms, which therefore constitute valid and legally binding obligations.
b. (if you are an individual), you are at least 18 years old, and eligible to agree to these Terms and all related obligations, including as regards any age, residency, legal capacity, competency and all other requirements.
c. you are legally permitted under all applicable laws, statutes, regulatory rules and regulations that apply to you, us and these Terms from time to time (“Applicable Law”) to receive and make use of our Services, and there is no other reason to prevent you from agreeing to these Terms.
d. you understand that the Services are provided on an “as is” basis, and therefore, provided we act in good faith, you accept that we are providing our Services without being able to provide any warranties in relation to their merchantability or fitness for a particular purpose.
e. you accept responsibility for safekeeping any user content you generate.
f. all information you supply to us at all times (including during the registration process) is true, accurate and not misleading, and you will notify us promptly of any change to such information provided to us and ensure that stays at all times true, accurate and not misleading.
g. you waive any right you may have to participate in a class action lawsuit or a class wide arbitration against us, any entity with is part of the same company group as us, and / or any individual involved with us.
h. you understand you are responsible for the tax implications for you in relation to use of our Services and you accept sole responsibility for any tax in relation to your use of our Services.
5. Your obligations
You must comply with all your obligations as set out in these Terms, and you must always ensure that you comply with all Applicable Law and our Rules of Conduct (see Schedule 1) when using our Services.
You must not, and must not attempt, to:
a. interfere with any other user’s access to our Services.
b. send, knowingly receive, upload, download, use or re-use any material which does not comply with our Rules of Conduct, or otherwise use our Metaverse, Services or User Content in connection with any unlawful or immoral activity of any kind.
c. abuse, offend, discriminate against, threaten, extort, defame, harass or stalk or otherwise violate or infringe the rights of any person.
d. violate or infringe any intellectual property rights of any person.
e. engage in any abusive or detrimental activity which impacts adversely on our Metaverse, our systems, infrastructure, personnel, content we provide and / or our Services and any person’s enjoyment of our Services.
f. attempt to circumvent the security of or interfere with the proper working of our Metaverse, content and our Services or any server on which they are hosted, nor otherwise introduce, nor permit the introduction of, any viruses, vulnerabilities, bugs, glitches, spyware, malware, adware, trojans, worms, logic bombs or other malicious, harmful or deleterious programs, material, code or software (any “Virus”) into our Metaverse, Services or our systems.
g. gain unauthorised access to any content or part of our Metaverse, the server, equipment or network on which our Metaverse or content are stored, and any server, computer or database connected to our Metaverse, Services or content.
h. transmit, broadcast or procure the sending of any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation.
i. use our Services to attempt to gain unauthorized access to any other website, internet account, server, computer, equipment, system, network, data or information.
j. use our Services to monitor data or traffic on any network or system, or otherwise conduct, facilitate, authorize or permit any text or data mining or web scraping in relation to our Metaverse or any Services (and we expressly reserve our rights in this regard).
k. use our Services to collect information not intended for publication, including email addresses, screen names or other identifiers, by deceit or negligence.
l. take any action that is an attempt to overload (including by way of a denial-of-service attack), interfere with, damage or disrupt our Metaverse, any equipment or network on which our Metaverse or content are stored, any software used in the provision of our Services or any equipment or network or software owned or used by any third party.
n. impersonate us (including by using a miss-spelling of our trademarks) or otherwise do any other thing which may bring us, our Metaverse or Services into disrepute, our otherwise might tarnish, disparage, or reflect adversely on our Services.
n. impersonate us (including by using a miss-spelling of our trademarks) or otherwise do any other thing which may bring us, our Metaverse or Services into disrepute, our otherwise might tarnish, disparage, or reflect adversely on our Services.
o. while we provide the Services to you and for 12 months thereafter in competition with us, develop, maintain, support or provide, or assist any third party to develop, maintain, support, or provide, any platform or service that [DESCRIPTION OF YOUR METAVERSE] as part of a metaverse.
You shall as soon as reasonably practicable give us written notice upon a breach, or suspected breach, of any of your obligations under these Terms.
If you breach of this clause 5, we:
a. may terminate your agreement with us under these Terms with immediate effect and delete your Account, and
b. your forfeit any rights you have to any content, User Content, use of our Services and any of our intellectual property we have made available to you under these Terms. As such, you may not use any content downloaded from our Metaverse anymore.
6. Limited license to access our Metaverse and Services for your personal enjoyment
The Services are licensed to you, not sold. We are the owner or the licensee of all copyright and intellectual property rights (of whatever nature) and other right, title and interest that exist in connection with our Metaverse (including any content in the Metaverse) and our Services, as updated from time to time. We grant to you a personal, limited, non-transferable, revocable and non-exclusive license to use the Services to which you have access for your non-commercial use, subject to your compliance with these Terms. You may not access, copy, modify or distribute any Services, Content (as defined below) or Rights (as defined below) unless expressly authorized by you, the CUSTOMER or expressly permitted by law. You may not reverse engineer or attempt to extract or otherwise use source code or other data or materials from the Services, unless expressly authorized by you, the CUSTOMER or expressly permitted by law.
Intellectual property complaints
You must respect the intellectual property of others. If you suspect that your intellectual property rights have been infringed by another person through the use of our Metaverse, you can make a complaint to us at "support@ozonemetaverse.io".
As part of your complaint, you must provide is with:
your contact details (name, address, telephone number, and e-mail address);
identification of the copyrighted work(s) that you claim to have been infringed;
identification of the material that you claim is infringing;
sufficient information to permit us to locate such material;
a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law;
a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner; and
Any other information that we may request to investigate your complaint.
Complaints should only be made if you are the copyright owner or an agent authorized to act on their behalf. We will take reasonable steps to remove infringing content that we become aware of. In appropriate circumstances and at our discretion, we reserve the right to disable or terminate the Accounts of users who infringe the copyrights or intellectual property of others.
Please note that if we find that your complaint is based on false representations or malicious, you accept that you will indemnify us for administrative costs and legal fees incurred by us in dealing with your complaint on your behalf.
7. Content and Rights
The Services include Content and Rights. Content is the software, technology, text, data, Metaverse community chats, profiles, messages, links, emails, music, sound, graphics, images, video code, and all audio-visual or other material appearing on or through the Services as well as the look and feel and design or our Metaverse. Content also includes user-generated Content (“User Content”) (see clause 10 below). All Content is either owned by us or its licensors, including Content licensed to us pursuant to clause 10 below. Rights are rights that we license to you to access elements of the Services. This might be access to digital content, enhanced functionality, subscriptions, digital or virtual assets, music or audio files, access codes or keys, scores, virtual coins, and currencies, virtual tickets, advertising or promotional rights, or otherwise. The assets accessed through these Rights are what we call Assets. These Assets have no monetary value and no value outside of our Services. They may be used solely in connection with your authorized use of our Metaverse systems unless the assets rights carry an extended license where you may be authorized to use the Assets for your own purposes or in other programs for commercial or non-commercial uses. By default, all assets bought on the OZONE platform, or OZONE Marketplace are only meant to be used within the OZONE platform and virtual worlds.
8. Content provided by us and third-party content made available via us and our Services
We cannot and do not represent, undertake or guarantee that all Content on our Metaverse and Services is accurate, complete, up to date, or otherwise will be free from any errors or omissions. We reserve the right at our sole discretion to change our Metaverse and any Content on it, including by adding or removing Content or functionality, at any time.
The Content on our Metaverse is generally provided for information purposes only and is not intended to be advice on which you should rely. We will not be liable to you for any Loss arising out of or in connection with your use of or reliance upon any Content on our Metaverse or Services. Where our Services contain links to other websites and content provided by third parties, these links are provided for your convenience only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over, and so accept no responsibility or liability to you for, those other websites or their content, and your use of them is solely at your own risk.
We do not endorse any opinion or other information expressed by users of our Metaverse and Services, and such information and materials have not been verified or approved by us. The views expressed by other users of our Metaverse and Services do not represent our views or values and you acknowledge that any reliance on material posted by other users will be at your own risk. You should always obtain appropriate specialist advice before taking, or not taking, any action or inaction based on any content on our Metaverse or Services. If you wish to complain about content uploaded by other users, please contact us by email at "support@ozonemetaverse.io".
Certain third party content may be subject to additional terms or fees, and by using such content you agree to comply with such additional terms and to pay such fees.
We may from time to time ask you to delete content you have obtained from us or third parties via our Metaverse. This includes where such third party contract in in breach of a person’s intellectual property rights. Where we ask you to delete any content you agree to do so promptly, and we shall have no obligation to provide you with our reasons for requiring you to make such a deletion.
9. Content uploaded by you
You retain all intellectual property rights in and to your User Content. By uploading or posting User Content to our Metaverse and Services you warrant that:
a. It complies with our Rules of Conduct (see Schedule 1).
b. You have all the necessary rights to upload your User Content and publish it in accordance with these Terms.
c. You accept responsibility for your User Content, including as regards accepting responsibility for any User Content which violates the intellectual property of any third party, and you accept that you, not us, are fully liable for any breach of any third party’s intellectual property.
d. To the extent that there is a requirement for any such User Content to be accurate, complete and/or useful to another person, you accept responsibility for ensuring that it meets these requirements.
We reserve the right at our sole discretion to:
a. moderate, review and remove anything you may post on our Metaverse and/or Services, however, we shall have no obligation to do so.
b. show and make available any User Content you upload to other users of our Metaverse and/or Services, however, we shall have no obligation to do so.
When you upload or post User Content to our Metaverse and Services, you grant (and you represent and warrant that you have the right to grant) the following rights to use that User Content:
a. you grant us a worldwide, irrevocable, fully paid, non-exclusive, royalty-free, transferable licence to use, copy, store, reproduce, distribute, prepare derivative works of, incorporate into other works, moderate, suspend, remove, remix, enhance or otherwise modify in any way, grant sublicenses in, display, perform, sell and otherwise exploit that User Content and any metadata in the User Content in order to provide you with the services of the platform.
b. you grant all users of our Metaverse, except where you label User Content as being for personal use only, the right to use any User Content you upload for commercial purposes, including selling, modifying and downloading content using your User Content.
c. you grant all users of our Metaverse, where you label User Content as being for personal use only, the right to use any User Content you upload for their own non-commercial purposes, including modifying and downloading content using your User Content for their own use.
d. a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the User Content for their purposes forever if you make it available for those purposes,
Notwithstanding b., we reserve the right at our sole discretion to convert any and all User Content deemed suitable for commercial purposes as being for personal use only.
Where we grant a third party (including another user) the right to use your User Content we may do so on such terms as we see fit and change from time to time. Where we charge a fee for such licence, we may pay a percentage of the licence fee to the creator of the User Content.
You also agree to irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to any User Content you upload or post to our Metaverse and Services.
We have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Metaverse and Services constitutes a violation of their intellectual property rights, or of their right to privacy.
You acknowledge that we may specify technical requirements for User Content from time to time and that third-party platforms may also specify technical requirements regarding size and texture or other matters from time to time. You acknowledge that User Content may not function correctly or may not be accepted for upload or may be rejected if the technical requirements are not met.
10. Availability of the Services and Updates
We do not guarantee that access to our Metaverse, Services, or the Content on it, will always be available or uninterrupted. We will not be liable to you for any Loss arising out of or in connection with the availability of (or your inability to use) our Metaverse, Services, or the Content. We do not guarantee that the Services can be accessed on all devices, by means of a specific browser, internet provider, or in all locations.
From time to time we may update, change or modify the Metaverse, Services, Content or Rights, with or without notice to you. You may be required to accept these updates, changes or modifications in order to use or access the Services. Please be aware that changes may result in you losing progress in a game or may affect some of your Content or Rights.
We may also take actions regarding your Account without notice to you to protect [CUSTOMER], you or other users, such as resetting Account passwords, suspending Accounts or deleting certain Content. This may be due to security concerns or due to an actual or suspected violation of our Rules of Conduct.
11. Fees and rewards
We do not charge for use of our Website or Services, however reserve the right to do so in the future. We do not currently offer rewards for uploading User Content to our Website or Services, however this may change.
12. Viruses
We do not guarantee that our Website will be secure or free from Viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Metaverse and Services. You should use your own virus protection software.
13. Passwords and security requirements
If you choose, or you are provided with, a user identification code, password, pre-selected answers to questions or any other piece of information as part of our security procedures (a “Passcode”), you must treat your Passcode as confidential. You must not disclose your Passcode to any third party and we would recommend your Passcode includes a combination of upper and lower case letters, numbers and symbols.
You must notify us immediately if you know or suspect that: anyone other than you knows your Passcode; your Account’s security has been breached; or there has been any unauthorized use of your Account. You can notify us by email at "support@ozonemetaverse.io".
We are entitled to rely upon any instruction and / or communication received from, or believed in good faith by us to be from, you or your Passcode, regardless of whether you have actually authorised those instructions / communications. We do not accept any liability for any Loss caused by us acting on such an instruction / communication, or otherwise as a result of any unauthorized use of your Account.
We have the right to disable any user Passcode, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms or if we consider that there may be a security risk.
14. Personal information and status
When you use any Service, we may collect and store data from your computer or device, including information about your computer or device, hardware, installed software, and operating system (such as IP Address and device ID), information about your Service usage, gameplay and usage statistics, system interactions and peripheral hardware. If you use any Service offline, this data will be stored on your device and transmitted to [Customer] when your device connects to the Internet. [CUSTOMER] uses this information to operate its business, improve its products and services, provide services to and communicate with you (including for marketing purposes), provide software updates, dynamically serve content and software support, enforce this Agreement, and trouble-shoot bugs or otherwise enhance your experience. If you participate in online services, We also may collect, use, store, transmit and publicly display statistical data regarding game play (including scores, rankings and accomplishments), event participation or identify content that is created and shared by you with other players or users.
We will only use your personal information as set out in our [LINK TO PRIVACY NOTICE].
15. Our liability
Nothing in this clause 15 or these Terms generally shall limit or exclude our liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability to the extent that it may not be limited or excluded by Applicable Law.
We are not liable for any Loss as a result and / or consequence of:
a. your breach these Terms;
b. us exercising any of our rights under these Terms;
c. unforeseeable events and / or events outside our reasonable control;
d. errors, mistakes, omissions, or inaccuracies in any content we provide or made available via us;
e. your content or your Account disappearing or being deleted for any reason, including as a result of our negligence, technical error, or a hack. Please see clause 20 for further information regarding what it means for an Account to be deleted.
f. us or our Metaverse platform being hacked or attacked or an unauthorised use thereof (however if we become aware that such an event has happened we will use reasonable endeavours to warn you promptly);
g. another user’s content or the defamatory, offensive, or illegal conduct of any third party;
h. your modification of any content provided by us or use of any content provided by a person who is not us;
i. loss or deletion of your Account or anything held in your Account; and / or
j. any other matter which we state we are not responsible for, do not guarantee, and otherwise in relation to which we have excluded liability under these Terms.
We are in no event liable for any losses other than those caused directly and reasonably foreseeably by our gross negligence (and in no event shall we be liable to for any indirect or consequential losses, or for any loss of profit, revenue, contracts, data, business, business opportunity, goodwill, reputation or other similar losses).
Our total liability for losses of whatever nature shall not exceed the total fee paid by you (if any) to us during the year preceding the date on which the loss was incurred.
16. Indemnity
You agree to indemnify us for any Loss that arises from or relates to:
a. any breach by you of any Applicable Law and / or these Terms;
b. your breach of the rights of any person (including privacy and intellectual property rights);
c. any regulatory inquiry, legal action, litigation, dispute or investigation, whether such situations occur or are anticipated, that relate to you, including any costs and expenses (including legal fees) in relation to us dealing with such; and
d. any Loss which arises in any way from your use of our Metaverse or Services.
You are responsible for ensuring that any person acting on your behalf or using your Account acts in accordance with your obligations set out in these Terms, and any reference in these Terms to an obligation applying to you includes an obligation on you to ensure that any such person complies with such obligation. As such, for the purposes of this clause 16, references to “you” and “your” include any person using your Account, or otherwise making use of our Services or our Metaverse on your behalf. Any act or omission by any such person shall be deemed an act or omission by you directly, and you accept liability and responsibility for such person as if they were your own actions.
17. Linking to our Website
You may link from another website to our Metaverse’s home page provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not link to our Metaverse if any website (or any part of it) which may be considered to be obscene, defamatory, harassing, offensive or malicious, or if the linking website infringes any third-party rights or otherwise does not comply with all Applicable Law.
You must not by linking from another website to our Metaverse:
a. in any way suggest that we are endorsing or approving any of your products or services;
b. misrepresent our relationship with you nor present any other false information about us;
c. link to any page other than the home page of our Metaverse;
d. display or use a link to our Metaverse in a manner that causes our Metaverse or any portion of its content to display within a frame; or
e. embed into your website, or link directly to without proper credit and context, any asset, file or resource (for example an image or PDF document) contained in our Metaverse, unless you have our express permission to do so.
We may, at our sole discretion, for any or no reason, terminate your right to link to our Metaverse by providing you with written notice. Upon receiving any such written notice you shall immediately remove any such link to our Metaverse.
18. Connecting to third party services
By connecting our Metaverse or platform with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.
19. Termination and suspension of our Services
We may suspend or terminate your ability to use our Services on giving 5 days notice or with immediate effect if:
a. you breach any part of these Terms;
b. we are unable to satisfactorily verify your identity and/or complete any required due diligence checks we may reasonably require;
c. we reasonably believe that we need to do so in order to protect our reputation;
d. we have reason to believe that there has been, or there is a potential for, a security breach, or we suspect that any of our Services have been or may be being used without your authorisation;
e. we are required to do so by any competent regulatory body or court; and / or
we otherwise have reason to believe that this is required to avoid either you or us breaching any Applicable Law.
We may also suspend our Services to deal with events outside our reasonable control and to make any updates or maintenance as required.
We will try to give you advance notice of any suspension or termination. Where advance notice is not possible, we will provide you with notice as soon as reasonably practicable thereafter. Notice will be provided via posting on our Metaverse or provided to the contact details you have provided to us
Unless we are prevented by Applicable Law and / or a competent court or regulator, if we have them, we will try to provide you with details of the nature of any suspension, its anticipated duration and anything you have to do to remedy any error or circumstance which has led to the suspension.
You may terminate your use of our Services at any time without penalty by deleting your Account with us. Instructions on how you can delete your Account are available on our Metaverse.
20. Effect of termination and Account deletion
Effect of termination
When your Agreement with us is terminated, for whatever reason, your Account will be deleted. After termination, you will no longer have any access to your Account or the Services or any Content stored with your Account and will lose all your Rights.
The following clauses shall survive termination of your agreement with us under these Terms: 4 d., 4g., 4h., 5, 6, 7, 8, 9, 15, 16, 17 and 20.
21. Suspension and withdrawal of our Metaverse
We may suspend or withdraw or restrict the availability of all or any part of our Services for business and / or operational reasons. We do not guarantee that our Metaverse, or any content on it, will always be available or be uninterrupted. We will try to give you advance notice of any suspension or withdrawal of our Metaverse.
22. Contact us
You may contact us by email at: "support@ozonemetaverse.io".
As part of opening an Account you will need to provide us with your email. Any communication sent to your email address shall be deemed delivered to you, regardless of whether you have actually received it. As such, our dispatch of an e-mail to your contact details as provided to us will constitute an effective communication of the content of that email, regardless of whether or not that email is in fact valid, capable of receiving the email or actually monitored by you. It is therefore vital that you keep your contact details with us up to date.
Communications by email will be deemed received on the earlier of the time at which it is accessed or two United Kingdom business days after receipt (except as regards emails sent to us, if there is a bounce-back stating the communication has not been delivered, the communication shall be deemed not sent).
Communications between us shall be in English. So long as we act in good faith, should we receive a communication which purports to be from you, we are entitled, but not obliged, to rely on and conclusively presume that such communication or instruction has been given by you, and we do not accept liability for any Loss caused by or as a consequence of this.
Communication by email is vulnerable to viruses, spoofing, smishing and phishing so you should use care when reviewing messages that appear to come from us to ensure they genuinely come from us and are safe.
Complaints about our Services
If you wish to contact us about a complaint, you will need to provide us with details of your complaint, how you would like it resolved and any other relevant information.
Feedback
You may choose to or we may invite you to submit comments or ideas about our Service, including ideas for improving them (“Feedback”). You agree that you will only submit Feedback to us that you consider to be non-confidential and non-proprietary. By sending Feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not result in us owing you any fiduciary or other obligations. You agree that we have the right to use and fully exploit your Feedback and related information in any manner we deem appropriate without having any obligation to pay you any compensation or to credit you as the provider of the Feedback. We may disclose your Feedback, on a non-confidential basis or otherwise, to anyone. You further acknowledge that, by accepting your Feedback, we do not waive any rights to use similar or related ideas known to or developed by us, our, employees, or obtained from sources other than you.
23. General
Services are provided on an “as is” basis
Content available on or through our Services is provided on an “as is” basis. Therefore, provided we act in good faith, you accept that we do not provide any warranty that our Services are fit for any particular purpose.
Legal, tax and accounting advice
We do not provide, nor do we accept responsibility for, any legal, tax or accounting advice. If you are unsure regarding any of the legal, tax or accounting aspects of using our Services you should seek independent professional advice.
Transfer, delegation and assignment
We may, at our sole discretion, transfer or assign our rights and/or delegate our duties under these Terms and engage subcontractors to perform obligations on our behalf, so long as we take due skill and care in selecting and overseeing our delegees. You may not assign, transfer, charge or create third party interests over any of your rights or responsibilities in relation to these Terms, nor may you agree to do any of the same, without our prior written consent (which we may withhold at our sole discretion).
Illegality and severability
Each provision of these Terms is separate, severable and enforceable. If any portion of these Terms is found by any court or body or authority of competent jurisdiction to be illegal, unlawful, void or unenforceable, in whole or in part, such provision shall be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner and without affecting the remaining provisions of these Terms, which shall continue to be in full force and effect.
Waiver
No failure or delay by us to exercise any right, power or remedy under these Terms shall operate as a waiver of that right, or any other right, nor shall any single or partial exercise of any right, power or remedy preclude any other or further exercise of that right or any other right, power or remedy. A waiver is only effective if we provide it in writing from one of our duly authorised representatives. No waiver of any provision in these Terms will be deemed a waiver of a subsequent breach of such provision or a waiver of a similar provision.
Third parties
A person who is not a party to these Terms shall have no right to enforce any of these Terms. These Terms may be varied, amended, modified, suspended, cancelled, terminated or rescinded without the consent of any third party, notwithstanding that such third party has relied on, or indicated assent to, any of these Terms.
No partnership or agency
Your use of our Metaverse and / or our Services does not create any form of partnership, agency, joint venture, employer-employee relationship, or franchisor-franchisee relationship or any other similar relationship between you and us, and we do not owe you any resulting fiduciary duties. Nothing in these Terms is intended to authorise either of us to act as agent for the other, and neither of us shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).
Commencement
These Terms take effect and bind both of us with effect from the date you start using our Services or Metaverse, whichever is earlier.
Entire agreement
These Terms constitute the entire agreement between you and us and supersede any prior agreement, terms and conditions or arrangement in respect of their subject matter. Except for the express statements set out in these Terms, you hereby acknowledge and agree that you have not relied upon any other statement or understanding, whether written or oral, with respect to your use of and access to our Services and our Website.
Neither you nor we have entered into these Terms in reliance upon, and will have no remedy in respect of, any misrepresentation, representation or statement which is not expressly set out or referred to in these Terms. The only remedy available for any misrepresentation or breach of any representation or statement set out or referred to in these Terms shall be for breach of contract.
Except as set out in these Terms, we do not make or give any representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any information provided regarding our Services, and, to the fullest extent permitted by Applicable Law, all implied warranties, conditions or other terms of any kind are excluded and we accept no liability for any Loss incurred as a result of you or anyone else relying on such information.
Jurisdiction
If you are a consumer these Terms, their subject matter and their formation, and any non-contractual obligations arising out of or in connection with them are governed by the law of "United Kingdom" and the courts of "London" have non-exclusive jurisdiction to determine any dispute arising out of or in connection with them. As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.
Marketplace Terms and Conditions:
The OZONE Marketplace (found at https://marketplace.ozonemetaverse.io) and all assets made available for sale by creators and User Generated Content must comply with the general terms and conditions of the platform.
For assets and listings made by users (User Generated Content): When sold: the creator is entitled to 90% of the revenue and the platform keeps 10% on all primary sales. For secondary sales, a Royalty of 10% will be applied to all subsequent sales. 80% of the royalty fee will be for the Creator and 20% for the OZONE platform which minted the asset the first time. All assets acquired on the Marketplace are to be used only in virtual worlds powered by OZONE METAVERSE PLATFORM unless an extended use license is given by the creator.
Custom Collections and enterprise customers' collections or Assets may be subject to other profit-sharing arrangements depending on the commercial arrangement between the platform and the assets license owners.
Schedule 1: Rules of Conduct
Any uploaded content must comply with Applicable Law and must not:
Be defamatory of any person.
Be obscene, offensive, hateful, or inflammatory.
Bully, insult, intimidate or humiliate.
Promote sexually explicit material.
Include child sexual abuse material.
Promote violence.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
Infringe any copyright, database right, or trademark of any other person.
Be likely to deceive any person.
Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Promote any illegal content or activity, or otherwise contain harmful material.
Encourage behaviour prejudicial to health or safety;
Cause physical, mental or moral detriment to persons under the age of 18, or otherwise directly exhort such persons to purchase or rent goods or services in a manner which exploits their inexperience or credulity;
Be in contempt of court.
Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Impersonate any person or misrepresent your identity or affiliation with any person.
Give the impression that the content emanates from us if this is not the case.
Advocate, promote, or incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or another inducement to the commission, preparation or instigation of acts of terrorism.